PROBLEM SOLVING METHODS AND TOOLS

Production Quality - QC-1 - Inter/Intra
This training will allow participants to develop their knowledge of problem solving methods and put them into practice through exercises. It will allow you to lead or participate in problem solving groups.
2 days All SNECI premises

    Training content

    • Phase 1: Introduction to the PDCA
    • Phase 2: Highlight a problem
      • Occurrence sheet
    • Phase 3: Analyze and prioritize a problem
      • Histogram / Pareto / Multicriteria Analysis
    • Phase 4: Posing the problem
      • 5W2H
    • Phase 5: Search, identify the root cause
      • 5 Why / Fault Tree Analysis / Ishikawa diagram
    • Phase 6: Choose and implement solutions
      • Brainstorming / Compatibility Matrix / Action Plan / Gantt chart
        Phase 7: 8D report and QRQC process

    Validation

    The acquired knowledge is evaluated and validated at the end of the training through a quiz.
    This test is self-corrected with the participants and the trainer.
    Participants will receive a certificate of participation in the training.

    Training methodology

    The training will allow you to understand the process and methodology of problem solving in the automotive sector through exercises.
    Quiz to validate the knowledge acquired
    Participant manual and specific support provided to the trainees

    Intended audience

    • Quality manager
    • Production Manager
    • Engineer / project quality technician
    • Any person involved in problem solving groups

    Objectives and results

    • Have a methodology to solve a problem
    • Lead problem solving workshops
    • Know different problem solving tools
    • Implement and report the resolution of a problem according to the QRQC/8D methodology and Fast Response
    • Develop corrective and preventive actions to avoid recurrence

    Prerequistes

    Experience in the automotive industry.

    Your trainer

    This training is conducted by a quality expert with many years of experience in automotive.

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